Contact us: one inbox for the whole comparison

Every table on this site is built from what the eleven casinos publish about themselves, and those pages change. If you spot a bonus that has moved, a payment method that has disappeared or a licence line that now reads differently, tell us and we will check it against the operator's own site.

MESSAGE BOX

We answer by email only. There is no phone line and no chat window, so everything you send stays in writing on both sides.

[email protected]

A short subject line with the casino name helps us find the right table straight away. Please leave out passwords, card numbers and ID documents; we never need them.

Good reasons to write

  • A figure in one of our tables no longer matches the casino's page
  • A casino has started publishing something we list as not stated, such as wagering or payout times
  • A table or button looks broken on your phone or tablet
  • An explanation on a page is unclear and you want it put more simply

Questions only the casino can answer

  • Withdrawals that are late or cancelled
  • Account verification, blocked accounts and document requests
  • Disputes over bonus terms or voided winnings